Premier Communication Services
Our services are built for wherever you are. We offer live, 24/7 professional answering services.
100% LIVE ANSWERING
Never miss another call! Your clients will always reach a friendly, professional customer experience agent who will provide the responsiveness needed to grow your brand.
A Message Center’s answering service solutions give you around the clock support for your business or medical practice. We offer customized message-taking as well as a full range of voice-mail services. You can receive your messages via your pager, text, cell phone, email or fax. You tell us how to handle your calls! We can even handle your appointment scheduling.
Confidentiality and security are vital. We are HIPAA compliant. Our Medical Clients can be assured that the needs of your patients will be handled with respect. Our services can always be tailored to your business. We can help with one or all of the following call center services:
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Answering Phone Calls 24/7 & Taking Live Messages
Our live-operator service is the best in the industry. You can always count on our professionals answering the phone to maximize opportunity for your business.
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Virtual Receptionists
Your office is always hopping – so much to do, and not enough time to do it. Chances are that busy phones are hampering your staff’s productivity. That’s where AMC's virtual receptionist service comes in. We can unburden your already overwhelmed personnel, giving them more hours in the day to do what they do best: grow your business.
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Call Center Services
Our call center services were created with your organization in mind. We know how hard it is to run a small business. After all, we are one too. We have always been committed to offering our clients nothing less than excellence in everything we do. Want to know more? Click on the links below to see what we can do for you.
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Orders Taking & Appointment Scheduling
Your customers have the ability to order from your business, as well as schedule appointments via our trained employees.
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Tier 1 Customer Service Support
Keep your business ahead with our documentation of customer service issues, so you can face any issues effectively and immediately.
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Answering Frequently Asked Questions
Our team is here for you, and happy to answer your questions.
Medical Practices
We were founded by a Nurse, and medical practices have been key clients since day 1. We understand when patients call in, they need immediate attention, answers, and peace of mind. Let A Message Center support your practice with insurance, billing, appointment scheduling & reminders, and much more.
Property Management
Through our extensive experience, A Message Center understands that all communication needs to be handled professionally and efficiently.
That is why we are the go to provider of services to property management and apartment management companies.
Utilities & Trades
A Message Center's services are customizable & available 24/7/365 to give your customers the peace of mind that they can count on your business – any time of the day or night.
We have experience with utility providers and all trades including, HVAC, Plumbing, Carpentry, Electrical, and more.
Government
Our vast government call center experience includes local municipalities and schools, defense, health & human services, law enforcement, occupational health & safety, transportation, and more.
GET MORE DONE
We work 24 hours a day, 7 days a week so you can continue the success of your business with more free time and peace of mind that your clients are receiving the BEST customer service you can provide.
When your customers speak with one of our professionally-trained call center agents, they can be secure in the knowledge that they are talking with a U.S.-based customer service professional who genuinely cares about the quality of their experience.