Meeting Your Needs
We specialize in a variety of communications services. We will serve your entire organization as your communications base. Let us be your receptionist—We will receive your calls and dispatch via text, email, pager, cell, or simply hold your messages for the office upon reopening.
Whatever your individual company requires, we can build a program to meet your needs and budget.
100% Live Answering
Never miss another call! Your clients will always reach a friendly, professional customer experience agent who will provide the responsiveness needed to grow your brand.
A Message Center’s answering service solutions give you around the clock support for your business or medical practice. We offer customized message-taking as well as a full range of voice-mail services. You can receive your messages via your pager, text, cell phone, email or fax. You tell us how to handle your calls! We can even handle your appointment scheduling.
Confidentiality and security are vital. We are HIPAA compliant. Our Medical Clients can be assured that the needs of your patients will be handled with respect.
Answering Phone Calls 24/7
Taking Live Messages
Taking Phone Orders
Transferring Calls To Voicemail
Answering Frequently Asked Questions
Documenting Customer Service Issues
|Answering Phone Calls 24/7|
|Taking Live Messages|
|Taking Phone Orders|
|Transferring Calls To Voicemail|
|Answering Frequently Asked Questions|
|Documenting Customer Service Issues|
Never miss another call! Your clients will use a private, confidential voice mail system for messages providing many benefits and custom features. A Message Center, Inc., offers a customized outgoing greeting, which you can change whenever you wish, that simultaneously relays important information, while screening your calls. You can receive and retrieve your messages 24 hours a day, and listen to them in the caller’s own voice. At any time, the caller can press a button and talk to one of our live call center receptionists, who can either take a message, or dispatch an employee per your instructions. Just one of our many communications services.
Get More Done
We work 24 hours a day, 7 days a week so you can continue the success of your business with more free time and peace of mind that your clients are recieving the BEST customer service you can provide.